What are the steps involved in communication process?
#1
Explain the elements of a communication process.
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#2
A communication passes through the following five processes:
(i) Preparing the message i.e., any fact, idea, order, complaint etc.
(ii) Sending the message by the sender.
(iii) Receiving the message by the receiver.
(iv) Channelising the communication.
(v) Symbolising the communication or encoding.
An analysis of definition of communication reveals the following characteristics of communication:
1. Two-way traffic—Communication is a two-way traffic. It is a cooperative process involving two persons. One person cannot communicate. Message, directions, opinions etc . are communicated downward i.e., from superior to subordinates while grievances, complaints, opinions etc. are communicated upward i.e., from subordinates to superior.
2. Continuous process—Communication is short-lived but continuous process. An organisation cannot exist without communication.
3. Pervasive function—Communication is a pervasive function and therefore, it applies to all phases of management and to all levels of authority.
4. Short-lived process—The process of communication lasts as longer the other person understands the idea what is being communicated and what is being received.
5. Proper Understanding—There may be numerous medias of communication but the main purpose of conveying the message is the proper understanding of message by others.
6. Exchange of facts and thoughts-Communication involves exchange of facts and thoughtsfrom one person to another.
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