Define grievance in HRM

[nbm]

What is meant by grievance in an industry?

[luttu]

According to Beach, '"Grievance is any dissatisfaction or feeling of injustice in connection with one's employment situation that is brought to the attention of management." Experts have distinguished dissatisfaction, complaint and grievance. Dissatisfaction is any state or feeling of discontent whether expressed or unexpressed. A dissatisfaction which is orally made known by one employee to another is known as a complaint. A complaint becomes a grievance when the dissatisfaction, which is mostly related to work, brought to the notice of the management.