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What all are the factors used to evaluate performance appraisal of an employee?
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There are a number of criteria which can be used to appraise the performance of different classes of employees in an organisation. Some of the important criteria are as follows:
(1) Production—Where a worker is engaged on a production job, the number of units produced in a given time would accurately represent his proficiency. The amount of output should be adjusted for variation in quality to make it directly comparable with the output of other workers.
(2) Work-Sample Tests-When accurate output records of workers cannot be obtained for one reason or the other, work sample tests can serve as a measure of proficiency. In a work sample test the employee performs exactly the same work as that involved on the job.
(3) Length of Service—In many situations the longer a worker has remained on a job, the more successful he is considered. His long stay on the job reflects his ability to adjust to the working conditions, his ability to cooperate with his fellow workers satisfaction with the job etc.
(4) Training—When the training period is expensive to the organisation, training time can be used as a measure of worker's proficiency. The worker who needs a longer time to learn is considered inferior to one who learns in a relatively short time.
(5) Ratings of Supervisors-Ratings are qualitative statements of opinion of foremen, managers and others in supervisory authority on such characteristics of a worker as job knowledge, cooperativeness, dependability, attendance, regard for safety, ability to deal with people etc.
