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What are reasons that leads to grievance fora worker in an industry?
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The causes of grievances may broadly be classified in the following categories:
(A) Grievances resulting from working conditions:
(i) Improper matching of the worker with the job
(ii) Changes in schedules or procedures
(iii) Non-availability of proper tools, machines and equipment for doing the job
(iv) Tight production standards
(v) Bad physical conditions of workplace
(vi) Failure to maintain proper discipline (excessive discipline or lack of it, both are equally harmful)
(vii) Poor relationship with the supervisor.
(B) Grievances resulting from management policy:
(i) Wage payment and job rates
(ii) Leave
(iii) Overtime
(iv) Seniority
(v) Transfer
(vi) Promotion, demotion and discharges
(vii) Lack of career planning and employee development plan
(viii) Lack of role clarity, delegation, etc
(ix) Lack of regard for collective agreement
(x) Hostility toward a labour union.
© Grievances resulting from personal maladjustment:
(i) Over-ambition
(ii) Excessive self-esteem
(iii) Impractical attitude to life, etc.